Managed IT,
networking and A/V
for Texas businesses
One call does it all. Managed IT with 24/7 support and an in-house help desk, plus networking, Wi-Fi, cabling, fiber, business phones and audio visual (A/V), in one bespoke package for your business.
A help desk in Texas, never outsourced
Cabling, Wi-Fi, phones and A/V.
One team
A bespoke package for your business
- A clock face with 30 of its 60 minutes marked.About 30 minutesFor most requests, usually in a single call
- A strip of eight hours from your call, with the first four marked.Within 4 hoursFor emergencies, as set out in your agreement
- A 24-hour dial with its orange ring drawn all the way round.Support 24/7Call 855-398-3988 any time, day or night
- A timeline with one mark for each year from 2014 to today.Since 2014Founded in Fort Worth, the same people for years
- Roads from Fort Worth to Dallas, Austin, Houston and San Antonio, with every city marked as part of one team.DFW and beyondOur team also covers Austin, Houston and San Antonio
Managed IT services
and 24/7 help desk
Most IT help desks are scripted calls to strangers. Ours runs 24/7, and when you call you reach people who already know your office, your network and your team.
24/7 help desk support
One number for the whole office, answered around the clock by our in-house team.
Maintenance and updates
Updates, patches and antivirus handled in the background, so your team can get on with their work.
A network that stays right
Configured correctly from the start, then checked and kept that way.
Compliance for your industry
Set up around the rules your business works under, whether you are a law firm, a real estate office or a contractor.
Network and build-out consulting
Planning your network before a build-out or a move, so it works on day one.
- Most requests: one call. You reach people who already know your office, and it's usually dealt with on that call.
- Emergencies: in your agreement. When something is down, you know how fast we respond: the time is written into your agreement.
IT support in
about 30 minutes
No rip‑and‑replace
IT onboarding
Plenty of IT providers want new computers, switches, a firewall and a server before they'll take you on.
We start with what you already have, document it properly, address anything that needs immediate attention, and recommend upgrades over time only when they make sense for your business. It's why clients trust our recommendations.
A bespoke package, competitively priced.
- Switches from different years. We keep what still works and plan what comes next.
- Cables nobody labeled. Every run gets traced, labeled and written down.
- A UPS battery nobody checks. We test it and note what it keeps running.
- The provider's modem. Where your internet comes in. We map it like everything else.
- Loose loops and spare cords. Tidied, dressed and put back where they belong.
Most offices have a closet like this: equipment from different years, cables nobody has labeled, a modem the last provider left behind.
That's our starting point, not something we make you replace.
How our IT onboarding works
We meet you
Every proposal starts with a face-to-face conversation: your pain points, where you want to grow and what you need from your IT provider.
Illustration: two circles meeting, you and our team face to face.We look at your setup
Your network closets and server room, your carriers, how your team uses technology and the software you rely on.
Illustration: a list being ticked off as we look at your setup.We build your bespoke package
Only what your office needs, from one team. Never an off-the-shelf tier.
Illustration: a page being written for your office.We onboard you
Once you sign, we see every device, deal with anything that needs attention now and agree a game plan for the rest.
Illustration: a circular arrow, the same team looking after it.
Structured cabling,
labeled and tested
Cat6 to every desk, dressed, labeled and tested, back to a rack that is built properly. In the photo, an orange line traces the orange cable from one end of the run to the other, marked: Tested end to end.
IT, network, phone and A/V services
for your office
Nine systems from the same people who run your help desk, in one bespoke package. Pick one to see where it lives in a typical office.
Managed IT and help desk
Every computer looked after, updates and antivirus handled in the background, and an in-house help desk with support 24/7.
On the photo, a ring marks each workstation monitor.
Networking and Wi-Fi
Access points placed from your floor plan, so coverage reaches every desk, meeting room and corner, not just the spot by the router.
On the photo, coverage spreads from both ceiling access points and overlaps across the room.
Structured cabling
Cat6 to every desk, dressed, labeled and tested, back to a rack that is built properly. New offices, moves and extra workstations.
On the photo, cable runs leave the rack, follow the ceiling and drop to each desk.
Fiber
Fiber installed, terminated and tested, from where your provider's line enters the building all the way to your rack.
On the photo, one line runs from the window wall, where a provider's line would come in, to the rack.
Business phones and VoIP
Desk phones, headsets and a phone system set up around how your office answers calls. We started in phones, so we know them inside out.
On the photo, a ring marks each desk phone, with a line back to the rack.
Audio visual (A/V)
Meeting rooms that just work: displays, video bars and microphones, with every cable out of sight.
On the photo, the meeting room display and video bar are outlined and the meeting table is shaded.
Cameras
Cameras on entrances, work areas and job sites, so you can see what's happening when you're not there.
On the photo, the dome camera's field of view covers the entrance and the nearest desks.
Access control
Card and fob access on the doors that matter, so the right people get in at the right times.
On the photo, the entrance door is outlined, its card reader is ringed and an arrow shows the way in.
Network and build-out consulting
Before you build out or move, we plan the network with you: where the rack goes, how many drops each desk needs, where the access points sit.
On the photo, a plan is laid over the room, marking the rack, the drops and the access points.
Brands we install and support
We look after the equipment you already have. When it's time to add or upgrade, these are the brands we typically install.
DellComputers and servers
WatchGuardFirewalls
UbiquitiNetworking, cameras and access
CommScopeStructured cabling
PanduitCabling and racks
LevitonCabling and connectivity
YealinkPhones and meeting room video
GrandstreamBusiness phones
ValcomPaging and intercom
SonosAudio
JBLSpeakers and audio
EpisodeSpeakers
HarmanAudio and control
UniviewCameras
Speco TechnologiesCameras
RingCameras and video doorbells
ParadoxAccess control
More IT, network and A/V services
The smaller jobs and the ongoing care, from the same team. Any of them can go into your bespoke package.
IT services for your industry
From law firms and medical offices to retail stores and restaurants. No off-the-shelf tiers: we meet you face to face, look at how your business works, then build one bespoke package around it, from one team, competitively priced.
All industries we serveLaw firms
Confidential files, reliable email and phones that reach the right attorney.
Medical offices
Front desk phones, dependable computers and Wi‑Fi for staff and patients.
Real estate offices
Agents who come and go, a phone system that rings the right desk and Wi‑Fi that just works.
Construction companies
Office IT, plus cameras and connections for the job sites you manage.
Accounting and finance
Busy seasons that can't afford downtime, and the right people on the right files.
Insurance agencies
Phones, computers and a network your agents can rely on every day.
Retail stores
Cameras, a solid network for the registers and Wi‑Fi on the floor.
Restaurants
Networks, phones and A/V that keep the front and back of house running.
Professional offices
One team for the IT, phones and meeting rooms of a working office.
Fiber installation
to your rack
Fiber installed, terminated and tested, from where your provider's line enters the building, through DMARC extensions, all the way to your rack. In the photo, small orange dots travel along three of the fiber cords into the patch panel.
IT support across Texas
Based in Fort Worth, with our technicians across Dallas-Fort Worth, Austin, Houston and San Antonio. One team, so a second office gets the same standards as your first.
Central Time
- Our technicians across Texas
Choose a city to follow the route.
Fort Worth
Home base
Our office is in Fort Worth, and our technicians cover Fort Worth and the west side of the Metroplex.
3200 Bonnie Drive, Fort Worth
Founded in Fort Worth in 2014
Dallas
Our team
Dallas and the rest of the Metroplex are covered by our DFW technicians, the same people behind the help desk.
About 30 miles from our Fort Worth office
By I-30
Austin
Our team
Our technicians in Austin are part of the same DFW TeleTech team, working to the same standards as Fort Worth.
About 190 miles from our Fort Worth office
By I-35W and I-35
Houston
Our team
Houston offices are looked after by our technicians there, one team with the people in Fort Worth.
About 265 miles from our Fort Worth office
By I-30 and I-45
San Antonio
Our team
San Antonio is covered by our technicians in the area, held to the same standards as the rest of the team.
About 270 miles from our Fort Worth office
By I-35W and I-35
Areas we serve: managed IT, networking, cabling and phones for businesses in Fort Worth, Dallas and the rest of Dallas-Fort Worth, plus Austin, Houston, San Antonio and offices across Texas.
All the areas we serve Somewhere else in Texas? Ask usIT support
FAQs
What offices usually ask us first. Anything else, call and ask.
8 questions Nothing yet. Call 855-398-3988 and ask us directly.
Do you offer 24/7 IT support?
Yes. Support runs 24/7.
Call 855-398-3988 or email [email protected] any time. Our Fort Worth office is open for visits and meetings Monday to Thursday 9 AM to 5 PM and Friday 9 AM to noon, Central Time.
Call 855-398-3988How quickly do you respond?
Most requests are dealt with in about 30 minutes.
Usually in a single call. Emergencies get a response within 4 hours, as set out in your agreement.
How our help desk worksIs your help desk outsourced?
Never.
It's in-house in Texas and run by our IT Director, Erin Bienert, so you talk to people who know your office.
How our help desk worksWhat kinds of businesses do you work with?
Small and mid-sized businesses across Texas.
Law firms, medical offices, real estate, construction, accounting and finance, insurance, retail, restaurants and professional offices.
Industries we serveWhich areas do you cover?
Dallas-Fort Worth, Austin, Houston and San Antonio.
Our office is in Fort Worth, and our technicians work across Texas, including Austin, Houston and San Antonio. Somewhere else in Texas? Call and ask.
See the areas we serveDo we have to replace our equipment first?
No.
We take over what you already have, document it, address anything that needs immediate attention, and recommend upgrades over time only when they make sense for your business.
How our IT onboarding worksWhat else do you install besides IT?
Cabling, Wi-Fi, phones, A/V and cameras.
Structured cabling and fiber, Wi-Fi, business phones and VoIP, audio visual (A/V) for meeting rooms, TV mounting and digital signage, cameras and access control. One team installs it all, so it is still one call.
See it in the officeDo you offer IT packages?
Yes: a bespoke package for every business.
We meet you face to face, then build a custom package around what your office needs, from one team and competitively priced. No off-the-shelf tiers.
Book a consultationNothing yet.Call 855-398-3988 and ask us directly.
Book an IT consultation
One number for everything technical in your office: computers, Wi-Fi, cabling, phones, A/V and cameras, with support 24/7. Nothing is priced online: every bespoke package starts with a face-to-face meeting.
24/7 support, every day
Central Time
Support: 24 hours a day, 7 days a week.
Office, for visits and meetings:
Monday to Thursday, 9 AM to 5 PM
Friday, 9 AM to noon