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Who we are
DFW TeleTech is a managed IT and business technology company based at 3200 Bonnie Drive, Fort Worth, TX 76116. In this notice, "we" and "us" mean DFW TeleTech.
It covers the details you send us through this website, and the details you give us when you call or email.
What we collect
When you request a callback, the form asks for:
- your name and your company;
- your email address and phone number;
- roughly how many computers your office has;
- the kind of business you run and the city you're in;
- what you need help with, and any message you add.
You choose what goes in the message. Please don't send passwords or other sensitive details through the form; we'll ask for what we need when we talk.
If you call or email us, we keep the details you give us so we can help.
If you tick the news and updates box in the enquiry form, we keep your email address so we can send them to you.
Why we collect it
To call you back and arrange a meeting. Every bespoke package starts with a face-to-face meeting, so the form is only a way in: it tells us enough to make the first call a useful one.
If you become a client, we use your contact details to look after your office and your account.
If you tick the news and updates box, we use your email address to send you news and updates from DFW TeleTech. Every email has a link to unsubscribe, and you can also ask us to take you off the list at any time.
Who sees it
Our own team. The form is delivered to us through the platform that hosts this website.
We don't sell your details, rent them, or share them with anyone for their own marketing.
How long we keep it
We keep your details while we're talking with you about your office, and for as long as you're a client. If we don't end up working together, ask us and we'll delete them.
Your choices
You can ask us what details we hold about you, ask us to correct them, or ask us to delete them. We'll confirm when it's done.
Email [email protected] or call 855-398-3988.
Changes to this notice
If we change how we handle your details, we'll update this page and the date at the top of it.
Contact us
Use the email address and phone number above, or write to us at our office:
DFW TeleTech3200 Bonnie Drive
Fort Worth, TX 76116
