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IT support across Texas, from Fort Worth

Our technicians cover Dallas-Fort Worth, Austin, Houston and San Antonio, with 24/7 support and our in‑house help desk behind every office.

  • Our office
  • Our technicians
  • Choose a metro to see who covers it.
Map of Texas. Our office is in Fort Worth, and our technicians cover Dallas-Fort Worth, Austin, Houston and San Antonio.

Now in Central Time

Support 24/7. Office hours Monday to Thursday 9 AM to 5 PM, Friday 9 AM to noon, Central Time.

All four metros are on Central Time, the same as our office.

Dallas-Fort Worth: Our office and our technicians

Our office is at 3200 Bonnie Drive in Fort Worth, and our technicians cover Fort Worth, Dallas and the Metroplex between them.

More about Dallas-Fort Worth

Austin: Our technicians

Our technicians look after offices in Austin, backed by the same in-house help desk and 24/7 support.

More about Austin

Houston: Our technicians

Houston offices get on-site visits from our team and the same help desk as every client.

More about Houston

San Antonio: Our technicians

Our team covers San Antonio too: the same technicians, the same help desk and one bespoke package.

More about San Antonio

IT support in
Dallas-Fort Worth

Fort Worth is where we started, and where our office is today. Our technicians cover Fort Worth, Dallas and everywhere in the Metroplex between them.

Mark Clark and Erin Bienert founded DFW TeleTech here. Erin, our IT Director, runs the help desk herself, so the people who answer your calls already know your office.

3200 Bonnie DriveFort Worth, TX 76116
Get directions

Support 24/7, every day of the weekOffice hours are for visits and meetings, in Central Time.

  • MondaySupport 24/7. Office 9 AM to 5 PM
  • TuesdaySupport 24/7. Office 9 AM to 5 PM
  • WednesdaySupport 24/7. Office 9 AM to 5 PM
  • ThursdaySupport 24/7. Office 9 AM to 5 PM
  • FridaySupport 24/7. Office 9 AM to noon
  • SaturdaySupport 24/7. Support only
  • SundaySupport 24/7. Support only

24/7 IT support across Texas

Whichever city you're in, it's one team and one number, with 24/7 support and our in‑house help desk behind every office.

Two storey office building with a covered entrance, live oaks and a small camera under the canopy
  1. One support line for all of Texas

    Call 855 from any city, or use your local number below. Both reach the same help desk, around the clock.

    855-398-3988
  2. In-house help desk, never outsourced

    About 30 minutes for most requests, usually in one call.

  3. On-site technicians in four metros

    • Dallas-Fort Worth
    • Austin
    • Houston
    • San Antonio

    Our technicians, one team across Texas.

IT support in Austin, Houston and San Antonio

The same team that looks after Dallas-Fort Worth covers these three cities: our technicians on site, our in‑house help desk on the phone.

From our Fort Worth office to Austin

IT support in Austin

About 190 miles down I‑35 from our Fort Worth office. Our technicians in Austin make the on‑site visits, and the help desk that answers already knows your setup.

Ask about IT support in Austin

From our Fort Worth office to Houston

IT support in Houston

About 265 miles from Fort Worth by I‑45. Our technicians in Houston make the on‑site visits, with a local Houston number and our 24/7 help desk behind them.

Ask about IT support in Houston

From our Fort Worth office to San Antonio

IT support in San Antonio

About 270 miles south of Fort Worth on I‑35. Our technicians in San Antonio make the on‑site visits, with a local San Antonio number and the same 24/7 help desk.

Ask about IT support in San Antonio

IT support elsewhere in Texas

Call and ask. We're based in Fort Worth and work across Dallas-Fort Worth, Austin, Houston and San Antonio. If your office is somewhere else in Texas, we'll tell you honestly whether we can look after it.

855-398-3988

Bespoke IT packages in every city

Dallas-Fort Worth, Austin, Houston or San Antonio, it works the same way: we meet you face to face, look at what you already have, then build one package around your business. Only what you need, from one team, competitively priced.

  1. We meet youA face‑to‑face conversation about how your business runs and where you want to grow.
  2. We look at your setupYour network closets and server room, your carriers and the software your team relies on.
  3. We build your packageOnly what you need, in one proposal from one team.
Book a consultation

Your package An example

  • Managed IT with 24/7 support
  • In-house help desk
  • Network, Wi-Fi and cabling
  • Business phones
  • Meeting room A/V
  • Cameras and access control

Not this:BronzeSilverGold

Every package is written for one business, after we've met. Yours will look different.

Questions about our service areas

Something else? Call us at 855-398-3988.

Do you cover my area?

Our technicians cover Dallas-Fort Worth, Austin, Houston and San Antonio. If your office is somewhere else in Texas, call us at 855-398-3988 and ask.

Where is your office?

Our office is at 3200 Bonnie Drive, Fort Worth, TX 76116. Support runs 24/7, and the office is open for visits and meetings Monday to Thursday 9 AM to 5 PM, Friday 9 AM to noon, Central Time.

Who comes on site in Austin, Houston and San Antonio?

Our technicians. DFW TeleTech is one team across Texas, with the same in-house help desk and 24/7 support behind every office.

Can you look after offices in more than one city?

Yes. Offices in Dallas-Fort Worth, Austin, Houston and San Antonio are looked after by one team, with one number to call and one bespoke package built around your business.

Is support available outside office hours?

Yes. Support runs 24/7, every day. The office hours, Monday to Thursday 9 AM to 5 PM, Friday 9 AM to noon, Central Time, are for visits and meetings.

How long have you been working in Texas?

Since 2014, when Mark Clark and Erin Bienert founded DFW TeleTech in Fort Worth.